• 1. General

    By accessing and using this website, you agree to comply with and be bound by the following terms and conditions. These terms apply to all visitors, users and others who access or use our service.

  • 2. Product Information

    All Spoink products are 3D printed and assembled by hand. Minor variations or imperfections are part of the charm and not considered defects.

  • 3. Orders and Payments

    We accept major credit/debit cards and PayPal. Orders are confirmed once payment is successfully processed. We reserve the right to cancel orders in cases of suspicious or fraudulent activity.

  • 4. Shipping

    Processing time is 3-5 business days. Delivery times may vary by location. Spoink is not responsible for delays caused by third-party logistics providers or customs.

  • 5. Returns and Exchanges

    We only accept returns for defective or damaged products. All returns must be initiated within 3 days of receiving the order. Custom or personalized items are non-refundable.

  • 6. Intellectual Property

    All content, designs, logos, and images are property of Spoink and may not be used or reproduced without permission.

  • 7. Limitation of Liability

    Spoink shall not be liable for any indirect or consequential losses. Our liability is limited to the value of the product purchased.

  • 8. Privacy

    We respect your privacy. Information collected is used solely to process your orders and provide you with the best shopping experience.